Personal Assistant Service

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Your very own personal assistant

If you’re busy or unavailabe, it can be easy to miss important business calls.  So why not delegate call answering duties to the Pocket P.A. team!

The P.A. team can also provide other helpful services, such as: posting or scheduling social media content, typing/audio-typing, photocopying, laminating, printing and posting letters or flyers, paying in cheques and much more besides. Please get in touch for more info!

What is Pocket P.A.?

Pocket P.A. complements our Pocket Dial packages and means your company calls can get answered in your business name by our highly professional, friendly and attentive Pocket P.A. staff.

On another call or busy in a meeting? We can work with you to determine when how and when the calls should direct to Pocket P.A.

We’ll also screen the calls meaning those cold callers won’t bother you and for the valuable calls, we can either take messages on your behalf, or transfer the call to your personal line – the choice is yours.

We offer straight forward packages based on the volumes of calls you expect to recieve.*

If you prefer, our dedicated Pocket P.A.’s can act as an exension of your team and answer all your incoming business calls, giving you the freedom to concentrate exclusively on running your company.

If you want to get valauble information from every call, then our P.A.‘s can also work to your call script; if you tell us what it is that you want us to find out, then we’ll ask the questions!**

*Additional calls handled above package allowance will be charged at £2 per call.

**Scripted call handling subject to review of work involved and additional costs may apply.


Select a Pocket P.A. package to suit your business call volumes…

Startup and SMEs Solutions

Sow - 15 Calls
  • 15 calls handled per calendar month
Grow - 30 Calls
  • 30 calls handled per calendar month
Bloom - 60 Calls
  • 60 calls handled per calendar month
Harvest - 120 Calls
  • 120 calls handled per calendar month

Enterprise Solutions

Enterprise - 240
  • 240 calls handled per calendar month
Enterprise - 480
  • 480 calls handled per calendar month
Enterprise - 960
  • 960 calls handled per calendar month
Enterprise - 1920
  • 1920 calls handled per calendar month

“The Phone Mast Company have used the services of Pocket Office™ for over a year now and have not had a single problem to date. The business runs very smoothly and Jess makes the overlap between our staff and Pocket Office™ seamless. Our letters are sent promptly, our cheques are paid in very quickly. Any incoming post is scanned to us, and the relevant employee copied in. We are very happy and hope to continue using them for the foreseeable future.”

Gemma Wright - The Phone Mast Company

“If you are looking to start your business either online or office based, I can not recommend Pocket Office™ enough, the location here in Oswestry is perfectly located with very easy access to road links either Shrewsbury direction or Chester. I opted for the telephone service which for myself is spot on just what the doctor ordered, the person on the telephone is always polite & friendly so I would recommend this service. The offices are clean & well maintained as are all the surrounding grounds, as we all know first impressions are important & they have it spot on.”

Mark Smart - The Fuel Cap Company

“I’m currently using The Pocket Office™ mail plan virtual office service which has been amazing for my business. It allows me to keep my home address separate from my business which is great for any documentation. In addition to this, I’m able to direct all of my post to their reception which means I never have to worry about staying in for a parcel or letter. I highly recommend using Pocket Office™ plans to further grow your business!”

Kevin Redfern

Get in touch with us to discuss your needs!